Other procedures

If you wish to make a claim, suggestion or complaint, please fill out the corresponding form and it will be dealt with as soon as possible:

Additionally, if you experience any difficulty in accessing the information contained on this website, you can contact us through the Accessibility form.

Click here for more information about user manuals, digital certificates recognised by the platform, minimum requirements and relevant documentation.

If you have any questions please get in contact with the Global Helpdesk of the State Secretariat for Foreign Trade (Tel: (+34) 913 497 100), by email at informacion@icex.es or by filling out this form.